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Frequently Asked Questions

Admin

Yes, you are required to purchase renter's insurance. 

Electricity will be set up directly with Lenoir City Utilities Board with a copy of your lease agreement.

No, it is free to tour our community. 

We certainly accept walk-ins. Due to staffing on Saturdays, appointments are preferred but not required.

Yes, your friend will receive a referral check once you have moved-in. Please be sure to mention their name during your tour or application process.

We are here from 8:30am to 5:30pm M-F and from 10am to 4pm on Saturdays.

You can apply either online or here in our office.

Typically around 72-hours dependent upon access to required information i.e. income documentation and rental history information

Upfront fees include your $50 application fee per applicant, $200 administrative fee and $300 security deposit. 

You can pay either online or here in the leasing office.

You can pay rent through your RentCafe resident portal. 

Our termination fee is equal to one month's rent and a 60-day notice to vacate is required in writing.

Fitness Center, Car Wash, Resort-Style Saltwater Pool and Outdoor Kitchen, Pet Park, Playground, Community Garden, Kayak Racks.

Amenities

Yes, parking is open.

Each home has a laundry room.

Yes, we are pet-friendly.

$400 pet fee per pet- 2 pet maximum and $20 pet rent per month per pet.

Yes, there are breed restrictions. 

Yes, we have a 2-sided astroturf dog park here at Greystone Pointe.

Whirlpool Refridgerator, Range, Microwave, and Dishwasher.

No, all of our apartment homes are unfurnished. 

Yes, 6-8 month lease will be $50 additional per month.

No, we do not offer corporate leases. 

No, it will either be in a parcel locker, our Luxer system or delivered to your door.

The fitness center is open 24/7.

Quiet hours for our community are from 10:00pm to 7:00am.

Directions & Location

No, there is no public transportation within close proximity of the buildings.

We are near Turkey Creek

We are in the Hardin Valley School District.

Maintenance

We will have your future home painted, cleaned, and the carpets will be steam cleaned in preparation for your move-in.

Yes, we have on-site maintenance.

You can submit a work order online through your resident portal or contact the office for assistance.

Please call the office phone number (865) 985-0625 and follow the prompts for a "Maintenance Page-Out".

Didn't find an answer?

Our team is always ready to answer your questions.

Testimonials