Frequently Asked Questions
|Yes, you are required to purchase renter's insurance.|
|Electricity will be set up directly with Lenoir City Utilities Board with a copy of your lease agreement.|
|Comcast or WOW Cable & Internet|
No, it is free to tour our community.
|We certainly accept walk-ins. Due to staffing on Saturdays, appointments are preferred but not required.|
|Yes, your friend will receive a referral check once you have moved-in. Please be sure to mention their name during your tour or application process.|
|We are here from 8:30am to 5:30pm M-F and from 10am to 4pm on Saturdays.|
You can apply either online or here in our office.
Typically around 72-hours dependent upon access to required information i.e. income documentation and rental history information
|Upfront fees include your $50 application fee per applicant, $200 administrative fee and $300 security deposit.|
You can pay either online or here in the leasing office.
You can pay rent through your RentCafe resident portal.
Our termination fee is equal to one month's rent and a 60-day notice to vacate is required in writing.
Fitness Center, Car Wash, Resort-Style Saltwater Pool and Outdoor Kitchen, Pet Park, Playground, Community Garden, Kayak Racks.
The pool deck is open from 9:00am to 11:00pm.
Yes, parking is open.
Each home has a laundry room.
Yes, we are pet-friendly.
$400 pet fee per pet- 2 pet maximum and $20 pet rent per month per pet.
Yes, there are breed restrictions.
Yes, we have a 2-sided astroturf dog park here at Greystone Pointe.
Whirlpool Refridgerator, Range, Microwave, and Dishwasher.
No, all of our apartment homes are unfurnished.
Yes, 6-8 month lease will be $50 additional per month.
No, we do not offer corporate leases.
No, it will either be in a parcel locker, our Luxer system or delivered to your door.
The fitness center is open 24/7.
Quiet hours for our community are from 10:00pm to 7:00am.
Directions & Location
No, there is no public transportation within close proximity of the buildings.
We are near Turkey Creek
We are in the Hardin Valley School District.
We will have your future home painted, cleaned, and the carpets will be steam cleaned in preparation for your move-in.
Yes, we have on-site maintenance.
You can submit a work order online through your resident portal or contact the office for assistance.
No, you do not need to be present.
Please call the office phone number (865) 985-0625 and follow the prompts for a "Maintenance Page-Out".
Didn't find an answer?
Our team is always ready to answer your questions.
Greystone Pointe is luxury living! Friendly staff and residents make this a beautiful place to live! With a great location in West Knoxville; only 20 minutes to the airport and 20 minutes to downtown Knoxville! We also have great views of the Smokey Mountains. You just cannot beat it!- Jan H.
Everyone has been an absolute pleasure to work with! The process has been very easy and accommodating. The staff, especially Natalie, who was our POC, worked with us when we had to change our move-in date due to a family emergency. Our apartment is beautiful, and I will say it was so awesome and welcoming to have basically a "welcome home" package in our kitchen. We look forward to many memories while we are here!- Abby R.
The leasing professional, Natalie, is phenomenal. Her tour was very professional. Highly recommend asking for her. The property itself is breathtaking. The pictures do not do it justice. The amenities are top notch, buildings are spaced out nicely, and the apartment interiors are divine. Definitely suggest stopping by if you’re in the market for new apartment. I look forward to moving forward with Greystone Pointe.- Jordan Y.
My children and I arrived 3 weeks ago and we are really happy with this charming place! You really care about all the people, garden, pool, etc. and our apartment is perfect for our family, the space is good and also all the details of the apartment. We are in love with Greystone Pointe!- Noride Marroquin
This is a great place to live! Holly was amazing to work with during the leasing process and has continued to be amazing after moving in. The maintenance team is responsive and diligent, and the office staff are incredibly helpful. The apartments themselves go above and beyond what you would expect to find in fixtures, finishes, etc., and the grounds are continuously being maintained. This may be an apartment complex, but it feels more like a neighborhood.- Allison B.